If your booking confirmation contains incorrect names or dates of birth, you must contact us immediately to request a correction. Changes are subject to cruise line rules, and fees or restrictions may apply.
What Should I Do If My Details Are Incorrect?
If you notice any incorrect details on your booking confirmation:
- Contact us as soon as possible
- Do not wait until closer to your cruise date, as changes may become more difficult or restricted
Why Is This Important?
Your booking details must match your travel documents.
Incorrect information may:
- Prevent you from boarding your cruise
- Cause delays during check-in
- Result in additional fees or penalties
Can I Correct My Details?
In most cases, corrections may be possible, but:
- Changes are subject to cruise line policies
- Some corrections may require:
- Amendment fees, or
- Cancel and rebook (in certain cases)
- Restrictions may apply depending on how close you are to departure
Common Corrections
You should request a correction if there are errors in:
- Passenger names (spelling, order, or missing names)
- Dates of birth
- Other personal details required for travel
Important Reminder
- Always double‑check your booking details before confirming
- Corrections become more limited the closer you are to sailing
- Fees may apply depending on the type of change requested
Need Help?
If your booking details are incorrect, our cruise experts are here to assist you right away.
Phone numbers by location:
- UK: +44‑800‑328‑5190
- USA: +1‑833‑332‑2722
- International: +61‑7‑5501‑0717
You can also contact us through our chat channels, and a reservation consultant will help correct your details.