To earn Al Fursan Reward Miles, you must provide your correct Al Fursan Member ID at the time of booking and ensure your membership details match the lead passenger on the booking. Incorrect or missing details may result in miles not being credited.
How Can I Ensure My Member ID Is Captured Correctly?
To make sure your Al Fursan Reward Miles are credited, follow these steps when booking:
1. Provide Your Member ID During Booking
- Enter your Al Fursan Member ID when making your booking
- Double‑check that the number is entered accurately
2. Match Your Name Exactly
- Your Al Fursan account name must match the lead passenger name on the booking
- Even small differences (spelling, order of names) can prevent miles from being credited
3. Be the Lead Passenger
- The Al Fursan member must be listed as the lead passenger
- Only one member per cabin can earn Reward Miles
4. Book Through Approved Channels
- Make sure your booking is completed via Al Fursan powered by iCruise (website, phone, or chat)
- Bookings made outside these channels may not be eligible
What Happens If My Details Are Incorrect?
If your Member ID is missing or incorrect:
- Your Al Fursan Reward Miles may not be credited
- Corrections may not always be possible after booking
To avoid issues, always confirm your details before completing your booking.
Need Help?
If you want to confirm your details before booking or check your eligibility, our cruise experts are here to assist.
Phone numbers by location:
- UK: +44‑800‑328‑5190
- USA: +1‑833‑332‑2722
- International: +61‑7‑5501‑0717
You can also contact us through our chat channels, and a reservation consultant will help you.